Hotel and Catering Management

The UK hotel industry is booming, thanks to the trend for ‘staycations’ plus 38 million international visitors a year. Now’s the ideal time to start a career in hotel management. Our Hotel and Catering Management online course walks you through all you need to know to embark on a flourishing hotel management career.

If you're looking for a long-term career with high job satisfaction and the chance of rapid promotion, hotel management is the right choice for you. With around 45,000 UK hotels offering 730,258 rooms, there is always a high demand for top hotel managers. Start your first step towards a successful hotel management career by signing up for our Hotel and Catering Management course.

KEY COURSE BENEFITS:

• Course access: 60 Days - Study at your own pace
• Internationally-recognised CPD accredited course
• Start learning straightaway from any laptop or mobile device in any country

Our hotel management course will guide you through the everyday workings of a hotel from the front-office duties to behind the scenes. Whether you wish to manage a top hotel or run your own establishment, our online hotel management course is like having your own personal concierge at your beck and call, 24/7.

Discover more in our Hotel and Catering Management course that you can study anywhere at any time.

Master hotel management skills and choose your workplace from boutique hotels to 5* resorts anywhere in the world. A hotel management or catering management career opens up a wide world of opportunities for you.

Prepare yourself for a working life which is constantly changing and challenging you. From dealing with guests’ unusual requests, putting on a banquet for a sumptuous celebration or organising an important business conference, you need to make sure everything runs like clockwork. Hotel managers are responsible for every aspect of the hotel such as hiring staff, managing budgets, handling the marketing and setting sales targets.

There’s a lot to learn, which is why our catering and hotel management course is so essential. Learning online and in your own time, you’ll discover all your hotel management responsibilities and how to successfully handle them.

You get to keep this course forever, so you can refer back to any aspect of hotel management whenever you wish. The sooner you invest in our hotel management course, the sooner you can get your amazing career on track. Sign up now to start learning immediately. All our online courses are designed with our students in mind, so you choose when and where you wish to study.

How is the Hotel & Catering Management course assessed?

By studying our hotel management course online with IOA, you do not pay an extra fee for sitting an exam or have to wait for a set date to sit an exam. There is a short exam at the end of each module for you to take, You’ll know your score immediately.

Hotel & Catering Management Course Syllabus

Module 1: Hospitality & Hotel Management

Operating a hotel or catering company

Projecting comfort and ease

Elevating your business

Making a profit

Module 2: Food Science

• Chemistry of cooking
• Food preservation
• Food technology
• Nutrition

Module 3: Food Production

• Basic cooking styles
• Basic cooking methods
• Food handling
• Menu planning
• Pricing

Module 4: Food & Beverage Service

• Planning the event
• Types of catering options
• Greeting and receiving guests
• Food service
• Bar service
• Coordinating in-hotel restaurants

Module 5: Hotel Roles

• Food & beverage management
• Maître
• Chef/Cook
• Butlers
• Porters
• Housekeeping staff

Module 6: Hotel Front Office

• Coordination
• Accommodating guests
• Promoting deals and special offers
• Cashiering and handling money

Module 7: Back Office Hotel Management

• Supporting the front office
• Managing employees
• Special programs
• Managing bookings
• Attracting guests and VIPs

Module 8: Housekeeping & Laundry Operation

• Staging the room
• Hygiene and health
• Laundry services
• Accommodating guests

Module 9: Accounting

• Keeping proper records
• Balancing the book
• Cost analysis
• Calculating loss and gain
• Analysing and maximizing profit

Module 10: Sales & Marketing

• Customer satisfaction
• Attracting and keeping customers
• Understanding the consumer
• Pricing
• Deals, promotions, coupons, etc.
• Procedures Manual

Module 11: Communication

• Helping customers
• Handling stressful situations
• Communication strategies
• Communicating between departments
• Managing complaints and concerns

Module 12: Applications Of Technology

• Basic business computers
• Information technology
• Catering management tools
• Making your business shine

Module 13: Hotel Management Security And Health & Safety

• Necessary security positions
• Fire and emergency safety
• In-room security and safety
• First Aid and response plans
• Making guests feel safe and comfortable

• Everyone who is looking for an exciting, varied career with great prospects of promotion
• Anyone already working in hotels, catering or hospitality who wants to move up into hotel management
• Junior hotel managers or assistants seeking to switch roles or earn a promotion
• People seeking hotel work who wish to impress at interviews with their hotel management knowledge
• Anyone who has a desire to run their own hotel or B&B business and wants to know all their functions

This Hotel and Catering Management course is open to all, with no formal entry requirements.

• Start a rewarding hotel management career in diverse roles such as:
  
  • Hotel Manager
  • Front Desk Manager
  • Conference and Events Planner
  • Restaurant Manager
  • Food and Beverage Manager
  • Accommodation Manager

• Open your own hotel, hostel, B&B, guesthouse or campsite
• Enjoy a career in catering management

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